4 Ecommerce Trends to Watch in 2022

Let's be honest: the world of ecommerce changes fast. That means running a successful business can come down to sales strategies that adapt.

However, it can be hard to create adaptable strategies when consumer opinions are constantly shifting.

Fortunately, it doesn't have to be a guessing game. By familiarizing yourself with a few likely trends for the coming year, you can prepare to leverage them to your business's advantage.

In this article, we'll cover four ecommerce trends that you might want to keep an eye out for in 2022. We'll also provide you with a few tips on how to account for them in your marketing strategy. Let's begin!

4 Ecommerce Trends to Watch in 2022

All eyes forward! Here are four big trends for the coming year that you may want to pay attention to.

1. Personalization Will Remain a Priority

Personalized service has been a crucial part of customer expectations for the past couple of years. Recent data shows that this trend is here to stay: a whopping 90% of customers are willing to share more data for a better brand experience.

This represents a huge opportunity. As you might have guessed, collecting data is crucial to creating a customized experience. That means as users share more information, you'll be more able to produce the tailored content they're looking for.

If you haven't started collecting this information yet, we highly recommend you get started right away. Even basic statistics like age, gender, and location can give you a leg up in marketing – especially if you're a small business that's just starting out.

If this sounds like you, consider investing some time in Google Analytics. While there tends to be a learning curve at first, we think the work is well worth all the actionable results you'll get in return.

One tool we recommend, MonsterInsights, can help simplify Google Analytics for you. And it also lets you view your data right from your WordPress dashboard.

Nevertheless, any tool that can accurately gather data on your users will work.

Once you have this info, make sure it's a core part of your marketing and content. A key factor in this trend is that consumers will be expecting a better experience in return for their info.

If you don't provide one, they may be less willing to share in the future.

2. Social Media Referrals Will Become Essential

Social media has become a constant in most of our lives. Most of your customers are no different. The number of visits to ecommerce sites that come from social media has risen to 21% for tablet users.

There could be a few reasons behind this. Some users may get familiar with your store's social media page and feel comfortable enough to make a purchase. Others may casually see an interesting ad and decide to pay you a visit.

Regardless of how it happens, the implication is the same: social media will be a crucial source of potential conversions. Thus, providing users with easy ways to access your site will be necessary for 2022.

However, you may be worried about losing this opportunity if you don't have a website. Fortunately, you're in luck. Our Buy Now Plus service can help.

The Buy Now Plus banner logo.

Our tool creates an easy way for your customers to make a purchase even without a website. Once you've set it up, all your fans have to do is click the “buy now” button. Then, they'll be able to use a secure Stripe-based checkout.

If you're not on social media yet, this is definitely the time to get started. Consider beginning with Facebook. As the leading social media platform for small business advertising, it's a popular way to start taking advantage of this powerful trend.

3. Customers Will Expect Environmentally Friendly Services

Doing damage to our environment will have devastating effects on our planet. As more people become aware of this truth, the desire for sustainable brands has continues to trend up.

The result is that 81% of people now expect companies to be environmentally aware.

It's worth noting the study's specific language here as well. Consumers don't view earth-friendliness as a nice perk to have – it's a base expectation.

So it's extremely important that you make your efforts toward preserving and protecting the environment clear. It could be a deciding factor for your customers.

That's why we recommend that you start openly advertising your sustainability. If you can do so in the first stage of the buyer's journey, even better.

That early exposure can help consumers directly associate your brand with environmental responsibility.

Consider integrating it into your big sales, too. For example, Patagonia made protecting the environment the foundation of their recent black Friday sale by donating 100% of Black Friday sales revenue to environmental groups.

Patagonia ad highlighting their sustainability.

The company projected sales of around $2 million, but ended up pulling in an incredible $10 million in sales. Their campaign exceeded expectations by five times!

Nevertheless, your approach doesn't have to be as aggressive. Even a small contribution can cement your brand as environmentally conscious in consumers' minds.

The bottom line is that a customers will be more inspired to buy if they know their purchase will contribute to this important cause.

4. Desktop Purchases Will Be the Most Profitable

In our modern age, people can buy things from just about any device. However, that doesn't mean that all of them are used equally.

Despite the huge number of smartphone users, desktop purchases raked in an impressive average purchase of $184.44.

This figure makes desktops the highest-return device for businesses. Mobile purchases took second place at $134.39, with tablets in third at $101.18:

The desktop spending ecommerce trends heading into 2022.

You may also notice from this graph that average desktop purchases jumped nearly $50 in the last year. This suggests that the desktop average will continue to grow into 2022.

This could be a helpful statistic if you're short on time. It can be hard to keep a website's mobile, tablet, and desktop layouts equally maintained. If you're too busy to cover all your bases, you may want to prioritize an attractive desktop site.

However, you may have also noticed that the mobile purchase average rose in the past year as well. As such, disregarding mobile users may not be the most effective approach.

That's why you might want to go the easier route: selling exclusively on social media.

These platforms are already optimized to work on all kinds of devices. By simply integrating the shopping experience into those profiles, you can skip the tech stuff and focus on your sales.

Conclusion

A lot of sales strategy is about offering your customers what they want. However, this task can be next to impossible if you don't know what that is.

Fortunately, you can give yourself a competitive edge by understanding future ecommerce trends. In this article, we covered four ecommerce trends to watch in 2022:

  1. Consumers will be increasingly willing to share data in exchange for personalization.
  2. Social media referrals will remain an essential source of customers.
  3. Environmentally friendly practices will become a prerequisite to purchases.
  4. Desktop purchases will continue to earn the highest average spend across devices.

Do you have any questions about preparing your business for 2022? Let us know in the comments section below!

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Join the Great Resignation (Start Your Ecommerce Business in 3 Steps)

In 2021, the Bureau of Labor Statistics reported a record number of resignations. You may dream of joining the great resignation, but quitting your job is never a decision to take lightly.

Fortunately, there is an industry that’s going from strength to strength. By starting your own ecommerce business in 2021, you can finally become your own boss without feeling like you’re taking a massive gamble.

In this post, we’ll look at why more people are quitting their jobs than ever before. We’ll then show you how to start your ecommerce business in three easy (and affordable) steps. Let’s get started!

An Overview of the Great Resignation (And Why You May Want to Join It)

The number of people quitting their jobs is on the rise. There are many reasons why so many employees are joining the great resignation, including burnout.

While exhaustion has always been an issue within the workforce, 67% of employees feel that burnout has worsened over the course of the pandemic. For tired and overworked employees, a change of career may seem like the perfect solution. 

The seriousness of the COVID-19 pandemic has inspired many people to re-evaluate their lives, including their jobs. The historic rise in resignations could signify that employees are taking actionable steps to improve their work situation. 

Whatever the reasons for it, this trend shows no signs of slowing down. The job site Monster reports that 95% of US employees are currently considering a career change. If you’re one of these people, then it may be time to start your own ecommerce business. 

While the pandemic forced many physical stores to close their doors, it also sparked an online shopping revolution. In 2021, over 2.14 billion people are forecast to purchase goods and services online. That’s a lot of potential customers for your new venture.

In fact, with the global population expected to reach 7.87 billion people in 2021, these figures suggest you could be promoting your online products and services to around 27% of the world’s inhabitants. 

If you already run a website, you could add ecommerce functionality to your existing content. For example, if you run a successful membership site, you might consider creating a members-only store. This can be a way to monetize your audience and turn all of your hard work into profit. 

Join the Great Resignation (Start Your Ecommerce Business in 3 Steps)

According to Microsoft, 41% of people plan to change jobs in 2021. If you’re eager to join them, then starting your own ecommerce business may be the answer. Here’s how to become your own boss in three easy steps.

Step 1: Find Your Niche

Running an ecommerce business offers many opportunities, but there’s also lots of competition. With more and more online stores opening every day, you may get the best results by focusing on a specific niche. 

Choosing a niche immediately reduces the competition and gives you a stronger brand identity. In particular, it helps differentiate your venture from ecommerce giants such as Amazon, which already excels at being all things to all people:

The Amazon ecommerce site.

By promoting products that have huge appeal to a very specific audience, you can often achieve more conversions and a higher Return On Investment (ROI). With this niche approach, you can also tailor every part of your business to speak to the deep needs of your target audience

If you don’t already have a niche in mind, then the next step is identifying some products that you’re passionate about.

By specializing in items that you’re genuinely interested in, you can tap into an authentic drive and enthusiasm that will influence your business. For example, this passion can enhance your marketing and advertising campaigns.

While it’s a good idea to keep your business tightly focused, it’s important to find a big enough niche to generate healthy revenue.

Here, you can use tools such as Google Trends to evaluate the level of interest in the products you’re considering stocking:

The Google Trends dashboard can help you join the great resignation.

When crunching these numbers, keep in mind that you’ll want to grow your business over time. This means there should be enough interest to support your future expansion. 

Step 2: Create a Business Plan

A business plan is a written document that defines what your ecommerce business is, the activities it’ll perform, and its core objectives. It also details how you’re going to achieve those aims. 

By creating a business plan now, you can verify that your grand idea has the potential to be a viable ecommerce company before you start pouring time and money into it.

This document can also help you secure funding without a proven track record if you're seeking external investment. 

Every business plan is different, but most documents start with an executive summary. This outlines your ecommerce business and its mission statement. 

Next, you’ll detail your products and pricing, how your business benefits the customer, and your Unique Selling Point (USP). If you’re focusing on a niche, this is the place to stress that you’re offering a specialist, focused service.

This is also the perfect opportunity to demonstrate a deep understanding of your target audience and prove the demand for your products.

Even if this document is for internal use only, it’s a good idea to include a section on financial planning. This can help you budget and balance your cash flow. Otherwise, you risk negative cash flow completely derailing your operation.

3. Generate Buy Now Buttons

It’s easy to fall into the trap of assuming that your new ecommerce venture requires a website. While many successful businesses do operate an online store, this isn’t a necessity. 

Designing, developing, and launching a digital shop requires a significant amount of financial investment. This includes purchasing web hosting, securing a domain name, and potentially even hiring specialist designers and developers.

If you want to minimize your running costs, then you can operate an entire ecommerce business and sell anything from anywhere, thanks to Buy Now Plus:

The Buy Now Plus dashboard.

You can use our free online service to generate a wide range of buy now buttons. Buy Now Plus operates on top of the popular Stripe payment gateway, so you can even accept credit card payments without an online store:

The Stripe checkout can be useful tool for joining the great resignation.

After creating these buttons, you can post them to any location that accepts text, including all major social media platforms.

You can even sign up for an email automation service such as ActiveCampagn, and run email campaigns featuring your buy now buttons.

Conclusion

Quitting your job is never a decision to take lightly. However, if you’ve always dreamed of running your own ecommerce business, then now may be the perfect opportunity. 

Let’s quickly recap how to launch your own ecommerce venture and join the great resignation:

  1. Find your niche.
  2. Create a business plan.
  3. Generate buy now buttons, using a tool such as Buy Now Plus.

Do you have any other questions about how to start a successful ecommerce business? Let us know in the comments section below!

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